Frequently Asked Questions
Welcome to Rbhana Online Store
We recognize that success depends on building a strong partnership between us and our customers, including marketers and merchants.
Whether you are a beginner in the world of e-commerce, an experienced marketer, or a merchant looking to increase sales, we are here to support you every step of the way. Enjoy high commission rates and complete transparency in tracking and withdrawing your earnings. Join us now and start increasing your profits!
Join Us
You must log in to your account on our website before placing an order. If you don’t have an account, you can register first. The customer selects the desired product, enters their details, and provides the shipping address. The Rbhana team will confirm the order with the customer within 24 hours of placing it, and delivery will be completed within 3 to 5 business days, depending on the shipping address.
After logging into your account and accessing the customer dashboard, you can track all your orders.
The available payment method for customer orders is cash on delivery.
We work with multiple shipping companies to ensure the speed and reliability of order deliveries to our customers, aiming to achieve the highest delivery rates. For more information about the shipping companies, feel free to contact us.
You can contact customer service regarding customer and order-related issues through the support page هنا
You must record the order details and the related issue, attaching any necessary images to clarify the problem for quicker resolution. You will also be able to track the status of each order to ensure the issue is resolved.
تواصل معنا
Do you have any inquiries or need assistance?
We are here to support you! Whether you are a customer, marketer, or merchant seeking additional information or have another inquiry, feel free to contact us.
The Rbhana support team is available to answer all your questions.
Whats App: 201006264990+
Email : info@rbhana.com
For direct contact
Or you can fill out the following form, and we will get back to you as soon as possible.
You can register with us by creating an affiliate marketer accountهنا
Your request will be reviewed and approved, and a activation message will be sent to your email. You will be able to start promoting products and tracking your orders and commissions through your dashboard.
The marketer promotes their own coupons, and when customers use the coupon during checkout, the commission is calculated for the marketer (the current commission rate is 10% and maxuimum commision is 200 LE for each order). The Rbhana team will confirm the order with the customer within 24 hours of placing it, and delivery will take between 3 to 5 business days, depending on the shipping address.
No, registration is free, and you will not be charged any fees
We provide a dedicated dashboard for marketers that allows you to track all your orders and the commissions due.
Once the order is successfully delivered to the customers, the commission for the order will be available for withdrawal.
We transfer confirmed commissions weekly to your preferred payment method
Commissions are transferred via bank wallets or Instapay.
Contact Us
Do you have any inquiries or need assistance?
We are here to support you! Whether you are a marketer or a merchant seeking additional information or have another inquiry, feel free to contact us.
The Rbhana support team is available to answer all your questions.
Whats App: 201006264990+
Email : info@rbhana.com
For direct contact
Or you can fill out the following form, and we will get back to you as soon as possible.
You can register as a merchant by creating an account and submitting a request to add your products to our platformهنا.
After your request is submitted, it will be reviewed and approved, and you will be able to manage your products through a dedicated merchant dashboard
Products are stored in our warehouses and facilities, and they are packaged and prepared for shipping professionally, ensuring the safety of the products during transit.
We collect payment for the orders from customers upon delivery, and you will be able to track the movement of products through your dashboard
Our warehouses are located on the regional road (towards Shubra - Banha Free Road)
ابدأ بالعميل - تعرّف على ما يريده العميل وامنحه إياه.